Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and information related to scheduling or requesting services. If you engage in counseling services, including telehealth services, we may collect protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA) and the Texas Medical Privacy Act (TMPA).

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How We Use Your Information

The information you provide is used only for purposes related to your care, including:

• Responding to inquiries

• Scheduling and managing appointments

• Providing marriage counseling and related services

• Communicating with you about your care, services, or administrative matters

We do not sell or share your personal or health information for marketing purposes.

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Telehealth Services

When telehealth services are provided, we use secure, HIPAA-compliant platforms designed to protect your privacy. While reasonable safeguards are in place, electronic communications carry inherent risks. By using telehealth services, you acknowledge and accept these risks.  This website itself is not intended for the transmission of highly sensitive clinical information. Please avoid including detailed personal or health information in general website forms.

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HIPAA and Texas Privacy Compliance

We comply with HIPAA and applicable Texas privacy laws, including the Texas Medical Privacy Act, which may provide additional protections for your health information. We maintain appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.  Your information will not be disclosed without your authorization except as permitted or required by law, such as for treatment, payment, healthcare operations, or legal obligations.

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Cookies and Analytics

This website may use basic cookies or analytics tools to improve functionality and user experience. These tools do not collect or store protected health information.

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Third-Party Service Providers

We may use third-party service providers (such as telehealth platforms, website hosting, or secure communication tools) who are contractually required to safeguard your information and comply with applicable federal and Texas privacy laws.

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Your Rights

Under HIPAA and Texas law, you have rights regarding your health information, including the right to:

• Request access to your records

• Request corrections

• Request restrictions on certain uses or disclosures, as permitted by law

Requests may be submitted by contacting us directly.

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Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Kaela Easley Counseling
kaelaeasleycounseling@gmail.com
(936)228-6789